May-Jun 2025 Magazine

Welcome to another exciting issue of HotelBizLink magazine—your insider guide to what’s bubbling beneath the surface of the hospitality and travel world. Our mission has always been simple yet ambitious: to shine light on the undercurrents of the industry—those powerful, often overlooked shifts that quietly reshape how we host, serve, and succeed.

What if the next big differentiator in hospitality isn’t your rooftop bar or spa—but your pillow? In our latest issue, we explore how curated sleep experiences are quietly redefining luxury. As wellness travel booms, something as simple as a pillow menu is becoming a powerful tool for guest satisfaction and brand loyalty.

We also dive into the gig economy’s growing role in hotel staffing. With attrition rates climbing and labor challenges intensifying, many hoteliers are turning to short-term, flexible talent models. But can this solve the staffing crisis without compromising service quality? Our experts weigh in on the balancing act.

From Accor’s impressive Q1 numbers to the rise of AI chatbots and the mainstreaming of sustainable travel, our news section uncovers key trends shaping the industry’s future. It’s time to pay attention to what’s often overlooked—because that’s where the real opportunities lie.