Nov-Dec 2025 Magazine

Hospitality is at a crossroads.

A viral video showed a traveler walking into a Florida hotel lobby—only to find no staff, just a glowing kiosk. The backlash was instant. The question it raised? Are we automating away the soul of hospitality—or finally setting it free?

In this month’s issue of our magazine, we dive into:

• 🤖 The rise (and pitfalls) of staffless hotels, from Japan’s robot experiments to Vegas’s AI-powered Otonomus.
• 📉 Why booking windows have collapsed—40% of U.S. hotel stays now booked within 7 days.
• 🏗️ Construction delays stretching projects to 30 months, even as global travel demand races toward $1.8 trillion.
• 🌍 Sustainability crowned the new luxury, with ITC Hotels leading the way.

The future isn’t tech vs. people—it’s tech freeing people to do what only humans can: make strangers feel at home.

👉 Read the full issue free to discover how hotels are turning disruption into opportunity.

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