SURVEY: 86% OF HOTELS SAY SUPPLY CHAIN ISSUES IMPACTING OPERATIONS

According to a new poll of American Hotel & Lodging Association members, supply chain interruptions are affecting the operations of more than eight out of ten questioned hotels, and almost three out of four hotel owners believe the delays are negatively harming their income.

86% of respondents said supply chain disruptions had a moderate or substantial impact on their operations. Moreover half (52 percent) believe the situation has worsened in the last three months. Seventy-four percent believe supply chain difficulties are reducing firm revenue.

The impact on operations might have an impact on employment, emphasizing the importance of targeted federal support for hotel employees, such as the Save Hotel Jobs Act.

“Hotels have a complex supply chain that requires regular procurement of a wide range of goods and services each day. And whether it’s production backups or shipping delays, supply chain disruptions are compounding hotels’ existing problems and increasing operating costs during an already tough time,” said Chip Rogers, President, and CEO of AHLA.

“This survey highlights just how widespread these challenges are for hoteliers. That is why now is the time for Congress to pass the Save Hotel Jobs Act, so hotel employees can get the relief they need during these difficult times.”

 Respondents do not anticipate the supply chain disruptions to be fixed very soon, with 46% expecting them to persist six months to a year and 36% expecting them to remain more than a year.

Among the other survey highlights are:

The percentage of hotels that have a shortage of:

• Linens and other soft goods: 85%
• Food and beverage supplies: 76%
• Cleaning and housekeeping materials daily: 72%

Percentage of hotels reporting cost increases for:

• Cleaning and housekeeping materials daily: 79%
• Linens and other soft goods: 77%
• Food and beverage supplies: 77%

The poll of over 500 AHLA members was performed between November 8 and 22, 2021