Travel data integration has been a longstanding goal for the travel industry, and Journera CEO Jeffrey Katz believes he has the solution.
Journera’s latest innovation, TripSignals, offers a revolutionary approach to seamlessly connecting travel data. The platform enables airlines, hotels, transportation companies, and other travel providers to share data with each other, subject to customer consent. The goal is to create a seamless travel experience that reduces friction for travelers as they move through their journey.
With TripSignals, travel brands can integrate data from their various systems, including CRM and CRS, to create a comprehensive itinerary. The system provides real-time updates on the itinerary, status, and loyalty programs, giving each supplier a holistic view of the traveler’s journey. The platform enables travel brands to link multi-brand and multi-component signals, allowing participating brands to integrate them into their apps seamlessly.
TripSignals Marks a Significant Milestone for Journera
The launch of TripSignals marks a significant milestone for Journera and the travel industry, offering a new level of connectivity and enhancing the overall travel experience for customers.
Through TripSignals, travel providers can access real-time signals that enable them to monetize the customer journey. This is made possible by offering commissions for shared signals and new service offerings that customers can consider while booking and during their travels.
By leveraging real-time signals, travel providers can enhance their service offerings and create new revenue streams, driving growth and innovation in the travel industry.
“Travelers value the benefits of connected data, such as seeing where their flight is coming from, the status of their checked bags and when their hotel room is ready prior to check-in,” said Katz, the founding CEO of Orbitz before starting Journera in 2016.
“But travel has never had a genuine, real-time view of the customer journey to enable a truly integrated journey experience, from flight to hotel to ground transportation to dining and entertainment. With TripSignals, we are giving brands the ability to extend their customer experience in real time and open up new revenue opportunities throughout the journey.”
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