M3 currently provides award-winning back-office accounting, reporting, and labor solutions to over 7,000 hotel facilities. M3 has achieved year after year of record-breaking growth since entering the hospitality business in 1998. The time and cost benefits that clients receive while using the M3 platform can be linked to the increase.
More than 100 hotel owners, operators, and third-party management businesses have chosen to use M3’s hospitality-specific technologies during the last 17 months. Labor shortages and changing owner needs have shifted the emphasis to the importance of modern financial reporting and accounting, data management, forecasting, and precise labor management. M3 is uniquely positioned to supply this information to hoteliers through a single vendor.
Luminous Hotel Management, situated in Warrenton, Virginia, owns and manages the company’s 7,000th hotel:
Luminous Hotel Management (LHM) is a full-service hotel management firm founded on the idea that collaboration is the key to success. LHM relies on 70 years of combined hospitality industry knowledge and extends that collaborative notion by drawing on M3’s 20+ years of business success. M3 will provide LHM with the tools and expertise they need to plan and implement successful asset management strategies for the properties in their portfolio.
Neha Jadhav, Co-Founder, and CFO of LHM put it this way, “Ease of use, functionality, and scalability were some of the big roadblocks we were experiencing. As we continued our growth and added more properties, we needed to reevaluate our accounting needs. This re-evaluation led us to M3.”
“In just two short years, we grew from 6,000 hotel properties served to over 7,000,” shares Scott Watson, Chief Sales & Marketing Officer for M3. Watson adds, “We do business on a handshake. M3 does not force customers to sign agreements, yet we can retain 95 out of every 100 customers we do business with. Our training, implementation, and support teams help position the customers we have for success, and our sales team continues to bring in new customers. That combination puts us in the advantageous position to grow exponentially.”
M3’s dedication to customer satisfaction sustained year-over-year growth, and cutting-edge technology has earned the company several business and industry accolades. M3 was named the best hotel accounting and financial reporting software company by Hotel Tech Report earlier this year. This was followed by the Atlanta-Journal Constitution’s Best Places to Work Award, a Golden Stevie® Award, and a Best of Gwinnett Award,