🚀 What if you could see exactly what your guests see — in the first 3 seconds?
Hospitality is no longer driven by guesswork.
It’s driven by data, design, and intelligent ecosystems.
In this issue’s President’s Letter, we explore:
👁️ How eye-tracking technology is helping hotels optimize lobbies, rooms, and booking journeys — turning attention into measurable revenue.
🏙️ Why smart city integration is becoming a profit center, not a tech expense.
📈 Record-high global guest satisfaction despite operational strain.
💳 The rise of virtual payments, shifting distribution dynamics, and new brand expansions shaping the next growth cycle.
The message is clear:
Hotels that measure better, connect smarter, and act earlier will outperform.
This isn’t about trends.
It’s about competitive advantage.
👉 Read the latest issue above!

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