CEO Richard Sandoval: owners expect more than after-the-fact explanations; the division creates accountability from portfolio insight to action.Portfolio context: Irving,...
AI
Hilton and Hyatt want brands visible inside AI booking assistants; Banyan is building in-house with a cost-controlled model mix. Bottom...
Hotel owners do not have a tools problem. They have an operating-model problem. That line - from former Remington Hospitality...
OTAs are not dabbling in AI. They are portfolio-managing it. Skift (Sept 14, 2026) details Booking Holdings’ five AI bets:...
Hotel software is shifting from dashboards to agents. Dextr AI just got capital to push that shift. PhocusWire (Sept 29,...
Buying AI is easy. Changing how hotels work is not. The RateGain / NYU SPS / HEDNA State of Distribution...
Not every hotel AI story is about replacing people. Hilton’s is about redesigning work—and protecting the front desk. Skift (Sept...
Every missed hotel call is a quiet revenue leak. Wyndham is plugging it with voice AI. According to Skift (Sept...
Hotels have chased the “always-on concierge” for years. Accor just put one live—at scale. On September 24, 2026, Accor announced...
The United States and China are opening a new channel for artificial intelligence safety discussions, creating an unusual area of...
